CONCIERGE SERVICE

 

Terms & ConditionS

 

  • One car accommodates 4 to 5 guests with luggage. Two cars accommodate 6 to 10 guests with luggage. 

  • By clicking the Confirm and Submit button, guest agreed to be charged via credit card provided. All payments are not refundable.

  • For Airport transfer service, flight changes are allowed if Kumpul Kumpul Villa is notified in advance. It is the responsibility of the guest to notify us if the flight timing has changed (e.g. earlier boarding or flight delays). Refund can be considered for flight cancellation due to unforseen circumstances only (official documentation required).

  • Bali Airport may get overly crowded at times, it is the responsibility of the guest to look out for our driver. Should difficulties arise, please call +62 361 8475747 so we can assist with the location of our driver.

  • For further questions please email reservations@kumpul-kumpul.com or feedback@kumpul-kumpul.com