Laundry
By using our laundry service, customers are understood to have read and agreed to the following;
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Laundry will be ready within 48 hours or less. Express day service is also available upon request
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We shall not be liable for any defect, damage, shrinkage, discolouration, or colour loss due to the inherent weakness in material, deterioration by wear, poor quality, workmanship or methods of manufacture that are not visibly apparent prior to cleaning. We are also not responsible for any defect, damage, shrinkage or discolouration to clothing not suitable for standard laundering process.
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It is the customer’s responsibility to check and remove the contents in all clothing pockets before handing them over for cleaning. We shall not be liable for any loss or damage of item including valuables or damage to the customer’s article by items left in the deposited article.
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We do not count or inspect your articles and shall not be liable for any loss or missing articles, including valuables in the articles. Customers must indicate the number of item(s) while depositing with us, otherwise our count will be deemed to be correct and final. We will not entertain any further claims whatsoever should there be any discrepancies.
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Before the item(s) are handed to us, detachable accessories and/or ornamental components should be removed. We shall not be responsible for the loss or damage to ornaments, special buttons, trimmings, sequins, buckles, beads, belts, shoulder pads or elastic bands that are non-detachable from the article.
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We do not guarantee removal of all stains and any request to remove stains will be done at your sole risk.
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Customers claims must be made within 12 hours from the time articles are collected.
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In the event we accept liability for any missing / damage items, the amount shall NOT exceed the following:
3x the amount charged for the particular item(s) or 50% of the total receipt value. Whichever is lower.
